Disputes

A dispute is a customer challenging a card payment with their bank. You can read your disputes through the API and the dashboard. You cannot respond to a dispute here yet: there is no way to submit evidence or accept a dispute through Cari Finance.

Routes (secret key)

  • GET /disputes: your disputes, newest first. See Pagination.
  • GET /disputes/{id}

The dispute object

  • Name
    id
    Type
    string
    Description
  • Name
    charge
    Type
    string
    Description

    The charge being disputed.

  • Name
    amount
    Type
    integer
    Description
  • Name
    currency
    Type
    string
    Description
  • Name
    reason
    Type
    string
    Description
  • Name
    status
    Type
    string
    Description
  • Name
    is_charge_refundable
    Type
    boolean
    Description
  • Name
    livemode
    Type
    boolean
    Description
  • Name
    created
    Type
    integer
    Description

    Unix time in seconds.

While a dispute is open, the disputed amount is shown as on hold in your balance and is not paid out.

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